Brightmetrics provides documentation for our service in the form of video tutorials.

We’re hard at work creating new ones and updating these with our newest features all the time. If you need help with something that isn’t covered in these tutorials, email us here

You will get more out of these videos if you watch them in full screen mode.

If possible, these video tutorials should be watched in HD. If you don’t know how to set that, watch this video.
Tutorial 1: Set up ShoreTel as a Data Source for Reporting
Tutorial 2: Navigation and Use of Brightmetrics’ ShoreTel Reporting Services
Tutorial 3: User Management: Adding, Deleting, and Sharing Dashboards with Users

To find out more about Brightmetrics, contact us here