Increase Sales and Customer Satisfaction with Downstream Reporting

It’s become common to say that we live in an information-rich world. The Internet has eliminated distance and smartphones have made it possible for us to access anything, anywhere, anytime. But how many of us really use information constructively in our businesses? How many of us have thought about how to use information to improve […]

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4 Core Financial Disciplines to Track in Your Company

In previous blog posts I’ve written about why an Executive Support System (ESS) is important in helping CEOs to make forward-thinking decisions. I’ve also explored some of the detailed metrics and ratios that an ESS tracks, like the three types of profitability metrics. Now I’d like to give a quick overview of the four core […]

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3 Examples of Key ESS Ratios and Insights

An Executive Support System (ESS) is a software solution that can help CEOs to make more pro-active and informed business decisions. The system works by aggregating and comparing data from across a company’s accounting, sales and other processes. Looking at key metrics in each area of a business, the ESS will calculate helpful ratios like […]

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How Brightmetrics Handles Security in our SaaS Product

These days small to mid-sized businesses are turning more and more often to Software as a Service (Saas) or cloud solutions like Brightmetric’s Executive Support System (ESS). When compared to in-house solutions, cloud solutions tend to be more cost-effective, quicker and easier to setup and easier to upgrade. Using a cloud solution also allows small […]

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What is an Executive Support System

How do you make business decisions? If you’re like most executives, then you probably have one of those enormous Excel spreadsheets, a dozen tabs wide, with data from various departments. It is painstaking to build and update a spreadsheet with figures from every department of your organization. The data always needs massaging to fit together […]

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