Most everyone knows what a KPI (Key Performance Indicator) is. A lot of us get printouts and have people working on creating these to let us know how business is. But some may be less familiar with a KRI. A KRI is a Key Results Indicator and you may be surprised to learn that most […]

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Inaugural Post

This is my inaugural post at the Brightmetrics blog. Many people know me from the last 11 years of my life as CEO of PlanIT Solutions. Being CEO at a successful IT solutions provider for that long means that I’ve gotten to know a lot of small and medium sized companies. Through that experience I’ve […]

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