Spotlight on Heathcare: Understand Customer Needs with Brightmetrics

Golden Valley Health Care (GVHC) is an organization that provides healthcare to a California-based population of underprivileged patients. Their typical customer is someone who has limited access to treatment so the telephone communication they use for internal and external engagement is vital to delivering effective, efficient, and reliably delightful interactions with their patients. The Problem: […]

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Welcome to The Brightmetrics Blog

The number one priority at Brightmetrics is to provide value. That was true the first day we started to develop our product and it’s true today. As part of our commitment to providing value, we’re going to start something new in 2017: sharing some of our experience and perspective through blogging. We will cover topics […]

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Finding our First Customers

Doing a start-up can be exhilarating but it demands endless focus and effort. Each step of the way presents a new challenge and no sooner is one surmounted than the next one presents itself. First there’s the challenge of figuring out the core product features. Then there’s the challenge of building it. Intermingled with these […]

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