Gain a Competitive Advantage Through Upstream Reporting

In an earlier blog we covered the topic of pushing information down to customers through downstream reporting. Now we’re going to think about pushing information up to franchisers, parent companies, and other people who are not necessarily on the front lines but require information from multiple sources to make strategic decisions.

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4 Core Financial Disciplines to Track in Your Company

In previous blog posts I’ve written about why an Executive Support System (ESS) is important in helping CEOs to make forward-thinking decisions. I’ve also explored some of the detailed metrics and ratios that an ESS tracks, like the three types of profitability metrics. Now I’d like to give a quick overview of the four core […]

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Using Charts Like a Lamp-posts

“He uses statistics as a drunken man uses lamp-posts…for support rather than illumination.”  — Andrew Lang (1844-1912) Scottish poet, novelist and literary critic It isn’t new. Statistics and graphics don’t have to mean anything or even offer any real information. Often, charts are there for the sole purpose of eliciting an emotion. The party doing […]

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KPIs Vs. KRIs

Most everyone knows what a KPI (Key Performance Indicator) is. A lot of us get printouts and have people working on creating these to let us know how business is. But some may be less familiar with a KRI. A KRI is a Key Results Indicator and you may be surprised to learn that most […]

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