Brightmetrics ShoreTel Business Analytics

Why You Need Analytics for Your ShoreTel Phone, Not Just Reporting

 “What is the difference between reporting and analytics?” That’s one of the most common questions we field here at Brightmetrics. It’s a difficult question to answer because of the overlap between data and analytics. The way we look at it, reporting is a subset of analytics. You can’t really have analytics without reporting, but analytics […]

Read More

Welcome to The Brightmetrics Blog

The number one priority at Brightmetrics is to provide value. That was true the first day we started to develop our product and it’s true today. As part of our commitment to providing value, we’re going to start something new in 2017: sharing some of our experience and perspective through blogging. We will cover topics […]

Read More