employee productivity Archives - Brightmetrics

15 Activities to Boost Team Morale in Your Call Center

Whether your team has gone permanently remote, returned to the office, or you are working in a hybrid model, everyone seems to be struggling with how to engage their employees in a meaningful way that doesn’t come across as “forced fun” or “mandating culture”. So we’ve compiled a list of some popular ways to cultivate participation, engagement, and connectedness within your organization regardless of your industry, or if your team members are in office or remote.

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3 Steps To Motivate Your Call Center With Gamification

You’ve probably heard the term gamification. But what does gamification really mean? Or most importantly, how could it actually be useful in the call center?   Find the answers to these questions and more in the video below. Take a look!     Gamification Defined Some people think of gimmicks with the term “gamification” like […]

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