Brightmetrics PureCloud Analytics and Real Time Dashboard Services

It’s been a little while since we’ve dropped something big, but it isn’t because the Brightmetrics team has been working on our summer tans. desert islandtropical drink


We’ve been busy preparing the next generation of democratized customer engagement insights:

  • Coming to Brightmetrics users over the next few weeks: “Radiance” new user interface!
  • Available now: Services for the Genesys PureCloud platform!


Brightmetrics has taken its place as a fully certified Genesys AppFoundry Partner and we’re excited to bring our services into the solutions PureCloud customers are using to curate exceptional customer experience. 


Enough words, let’s see what Brightmetrics Services for PureCloud look like!


If your team uses PureCloud, we’d love for you to sign up for a free trial account. The 21-day Free Trial is easy and takes a few minutes to set-up.You’ll be seeing your PureCloud data visualized in Dashboards and easily customized Reports in no time.


Don’t forget that we also love to do live demos of our services in the context of your data when you’ve set up your trial. So be sure to schedule a demo time that works for your team so we can show off everything Brightmetrics does to surface the insights your team needs to shape your customer experience over time and in the moment.


One other exciting announcement to share is that we’re going to be in Denver June 10-13, 2019 for Genesys Xperience19! If you’re going to be there, we’d love to talk to you live and walk you through any questions you have about our PureCloud services or, if you’re a partner, how Brightmetrics can help you add value to your PureCloud customers. Catch us at the AppFoundry area of the Exhibit Hall!



Finally, if you have any questions about how you can start your free trial for Brightmetrics PureCloud Services or any other Brightmetrics inquiries, please feel free to contact our support engineers at

Start Your Free 21-Day Trial of Brightmetrics for PureCloud Today

Matt Beatty leads the Brightmetrics team focused on increasing the value delivered to its customers and partners. His team is responsible for Marketing and delivering Product Education and User Support.

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