Brightmetrics Demo for Genesys Cloud

Unlock the full potential of your Genesys Cloud contact center with Brightmetrics. This on-demand product demo shows how Brightmetrics makes it easy to make smarter, faster decisions, regardless of your technical background.

What You’ll Explore in This 7-Minute Demo:

• How to gain deep insights from Genesys Cloud using out-of-the-box dashboards and customizable KPIs
• The impact of real-time analytics for monitoring queues, agent activity, and live call trends
• How historical reporting helps uncover patterns that inform coaching, staffing, and long-term strategy
• How to identify top-performing agents—and replicate their success across your team
• How to get started in under 10 minutes with a seamless, no-training-required integration

Watch Now!