Brightmetrics Available on the Genesys Cloud Platform

Brightmetrics has taken its place as a fully certified Genesys AppFoundry Partner and we’re excited to bring our services into the solutions Genesys Cloud customers are using to curate exceptional customer experience. 

Brightmetrics is the only analytics service available for the Genesys Cloud platform that allows you to navigate from the intrigue of high-level trends down to the details within discrete interactions.

Matt Beatty leads the Brightmetrics team focused on increasing the value delivered to its customers and partners. His team is responsible for Marketing and delivering Product Education and User Support.