PureCloud Welcome and Resources - Brightmetrics

Thanks for Signing Up for a Brightmetrics Analytics and Dashboard for PureCloud Trial!

As we work on building the summary data tables from your historical data (this will take from 5 minutes to few hours based on your data and historical activity), we’d like to show you some really helpful resources that will jumpstart your journey to getting the valuable insights you’re looking for.

Tutorial Videos

There are tutorial videos in our Help section, you’ll find these are super useful as they are searchable and the suggested content is based on the context of the section you are on within Brightmetrics… Here are a couple of examples that show how easy it’ll be to build dashboards and reports that make sense for your team:

Weekly Scheduled Live Training

As part of your subscription services, we have live regularly scheduled training sessions for Dashboards, Reports or Admin features and functionality here: http://brightmetrics.com/support/#training

Help Center Articles

Our Help Center has all kinds of articles with step by step instructions and screenshots on how to work with Brightmetrics.

Support Engineering Team

Last but not least by any stretch fantastic support engineering team… they are super responsive during business hours and typically can provide you with guidance and assistance within an hour or so of receiving some details from you on what you’re trying to build or troubleshoot. Just shoot them a message at support@brightmetrics.com

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