Brightmetrics Real Time Dashboard Overview
Monitor Real Time Data as it Happens!
Brightmetrics ShoreTel Real Time Dashboards give you the analytics your team needs to impact the customer experience and shape business outcomes as they occur. Monitor call center metrics in real time to enable optimal call center agent performance, adjust resources as call volume fluctuates and fix potential customer issues on the fly to maintain complete control over your contact center success.
Check out this short video to discover how Brightmetrics Real Time Dashboards can help you learn what your ShoreTel data is trying to tell you!