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HELP DESK

HELP DESK

Get the most possible out of Brightmetrics. Learn from our comprehensive knowledge base or watch our video tutorials to get set up, navigate your Brightmetrics dashboard and manipulate reports for maximum impact.

FAQ

FAQ

Get the most possible out of Brightmetrics. Learn from our comprehensive knowledge base, FAQ or watch our video tutorials below for step-by- step instructions to get set up, navigate your Brightmetrics dashboard and manipulate reports for maximum impact.

TRAINING

TRAINING

The best results are derived from a thorough understanding of how Brightmetrics works. Our training is designed to help you get the most out of your ShoreTel data by using Brightmetrics to the best of its ability.

FAQ

Continue to learn about Brightmetrics and all the ways it helps you derive value from your ShoreTel phone system. Let us know what other information would help you get the most out of your Brightmetrics system!

FAQs

Training

Continue to learn about Brightmetrics and all the value it provides. These training modules are designed to dive deeper into specific topics as they relate to the business insights available from Brightmetrics. See below for a list of our training sessions.  We offer regularly scheduled weekly classes complementary to your subscription to Brightmetrics!

Don’t see something you’re looking for specifically? Let us know here.

 

Brightmetrics Customized Dashboards Training
Learn to create the visualizations you need to make intelligent business decisions and democratize data perspectives across your organization by attending the Brightmetrics Dashboard Training session. We’ll teach you everything you need to know about building dashboards and charts around your ShoreTel system from basic navigation and interpretation to advanced analytics.

Register for Brightmetrics Customized Dashboards Trainings Here

Brightmetrics On Demand Reports Training
Attend the Brightmetrics Reporting Training session to learn everything you need to know to build customized, useful reports in minutes that are tailored to the unique perspectives most important to you or other stakeholders on your team. We’ll show you the ropes when it comes to creating reports and automating data your entire team can use to effectively monitor and adjust from to continually improve customer satisfaction and team productivity.

Register for Brightmetrics On Demand Reports Training Here

Brightmetrics Administrator Training

Brightmetrics Administrator training will show you all of the tips and tricks necessary to manage your users and their dashboards and reports. With this module you will have the ability to change company settings, adjust data sources and troubleshoot for your users.

Register for Brightmetrics Administrator Training Here