Starting at $9/mo
Contact SalesBrightmetrics for Genesys Cloud
- Evaluation Analytics (including questions!)
- Adherence Analytics
- Forecast Performance
- Participant Data Reporting
Historical Reporting
- Brightmetrics Data Transformation
- Unlimited Historical Dashboards
- Dynamic Report Builder
- Seamless Drill Through
- Detailed Cradle to Grave Reporting
- Custom Calculated Metrics
- More than 20 Templates
- Scheduled email delivery of reports and dashboards
- API - seamlessly load data to your BI tool or data lake
- Unlimited Support
Real-Time Monitoring
- Live Agent Tracking
- Publish Dashboards to Public Links
- Configurable Real-Time Alerts
- Scrolling Ticker to Push Messages to Team
Named
Concurrent
Contact Sales
Calculate Your Price
| Historical Analytics (per agent) | 50 | $9/month | $5,400/year |
| Real-Time Monitoring (per 5 Real-Time dashboards) | 1 | $149/month | $1,788/year |
| Total: | $7,188/year |
Named
Concurrent
Contact Sales
Calculate Your Price
| Historical Analytics (per agent) | 50 | $13/month | $650/month |
| Real-Time Monitoring (per 5 Real-Time dashboards) | 1 | $199/month | $199/month |
| Total: | $849/month |
Named
Concurrent
Contact Sales
Calculate Your Price
| Historical Analytics (per agent) | 50 | $11/month | $550/month |
| Real-Time Monitoring (per 5 Real-Time dashboards) | 1 | $179/month | $179/month |
| Total: | $729/month |
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