Why Become a Brightmetrics™ Partner?
Stop sounding like everyone else selling Mitel (ShoreTel) or Genesys Cloud based on ease-of-use, manageability, simplicity, and advanced architecture. At Brightmetrics, we work with these contact center technology solution providers every day to position you as the differentiating factor by providing a clear advantage over the competitors and helping you close sales faster.
Learn more about our Channel Program
Set Yourself Apart
At Brightmetrics, we enable your sales team to provide critical insights that make them relevant to your customers. Whether it’s a way to differentiate you from your competition, set Mitel (ShoreTel) or Genesys Cloud apart from the manufacturers in a way that’s truly unique, or show your customers how they can derive measurable ROI from their contact center system, Brightmetrics is the key to driving sales.
5 Ways Brightmetrics Helps Your Bottom Line
We’ll Help You Close More Business
If you’re selling Mitel (ShoreTel) or Genesys Cloud based on ease of use, architecture, manageability and simplicity, you sound just like everyone else. By partnering with Brightmetrics, you get to show prospects the ROI they should expect from their phone system. Brightmetrics provides business intelligence around staffing levels, employee productivity, and customer satisfaction levels.
Business Intelligence Is Your Differentiator in Every Sale
Every manufacturer has a story about why they are better than the other vendors. Brightmetrics can help you tell a different, more compelling, and truly unique story. If you go into the sale discussing business results that can be achieved by pairing Mitel or Genesys Cloud with Brightmetrics, you have just set yourself apart from Avaya and Cisco who will never be able to bring to the table the rich insights that help your customers better serve their customers.
We Make Your Maintenance Agreements Stickier
For many partners, maintenance agreements account for at least 50% of revenue. Brightmetrics’ insights into staffing levels, customer satisfaction, employee training, and productivity metrics translate into increased efficiencies, saved time and reduced costs for your customers. By adding Brightmetrics to your maintenance agreements, you are providing a high perceived value for minimal cost and giving your customers information that they will not want to lose when it’s time to renew.
We’ll Reduce Your Engineering Costs
In addition to adding value to your sales process, and the end-user, Brightmetrics is a resource for your engineering department as well. What takes hours to generate from an engineer can surface in seconds with the reports generated by Brightmetrics. This means your engineering team spends fewer hours troubleshooting issues which translates into increased savings for you.
We’ll Help You Increase Recurring Revenue
Bundling Brightmetrics can put thousands of dollars per customer into your bottom line. What is a minimal cost to the customer yields hugely tangible results for them, and Brightmetrics provides the maintenance for our product so the recurring revenue is yours without recurring effort on your part. Even adding Brightmetrics to 100 customers can add more than $200k to your bottom line while providing tangible ROI to the end-user.