April 1, 2025 | Case Studies
March 28, 2025 | Case Studies
How a Leading Biotech Company Reaches Over 95% CSAT With Data-Driven Insights
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February 28, 2025 | Case Studies
How a Town’s Service Provider Reduced Call Wrap-Up Times by Nearly 90% with Brightmetrics
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February 19, 2025 | Case Studies
Stevens Transport Optimizes Call Wait Times from 10 Minutes to 1 Minute with Brightmetrics
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December 11, 2024 | Case Studies
How a Top Pest Control Company Cut Voicemail by 87% and Elevated Customer Satisfaction
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November 4, 2024 | Case Studies
Brightmetrics Helps The City of Santa Rosa to Reduce Wait Times by 90% During a Major Crisis
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October 16, 2024 | Case Studies
How Brightmetrics Helped SCAN Health Plan Place the Right People in the Right Places for Better Outcomes
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October 16, 2024 | Case Studies
Brightmetrics Empowers Leading Steel Distributor with Advanced Reporting to Transform Operations and Boost Productivity
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October 16, 2024 | Case Studies
Lighthouse Works Achieves a 35% Drop in Abandon Rate Using Brightmetrics Real-Time Analytics
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May 26, 2024 | Case Studies
From the Dugout to the Call Center: How the Cleveland Guardians Reduced Call Abandonment by 65%
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May 11, 2024 | Case Studies