100+
Partners
4,000+
Contact Centers
4.9/5
G2 Rating
100
CSAT Rating
Company Mission
At Brightmetrics, we apply the power of data to reshape customer experiences by providing businesses with actionable insights for strategic and operational excellence. We drive organizations to achieve their goals, optimize operations, and deliver superior customer service through intelligent data analytics.
Join the Brightmetrics Team: Where Data Meets Impact
At Brightmetrics, we go beyond analyzing data—we unlock the true essence of customer engagement. Our expertise in customer engagement platforms and communication systems gives us a distinct advantage in understanding and meeting customer expectations. By working closely with diverse teams across organizations, we enable our clients to provide exceptional service and create memorable experiences that resonate long after the interaction ends.
Be part of a team that empowers businesses to deliver extraordinary results.
Meet The Team
Access Valuable Insights to Enhance Customer Satisfaction, Agent Productivity, and Operational Efficiency in Your Contact Center
Jim Lewis
CEO
Peter Hornberger
VP Sales
Chris Aberle
Director of Product and Engineering
Azure Beatrice
Marketing
Trusted by 4,000+ Contact Centers Globally
