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As a leading provider of SaaS analytics and reporting for Mitel, Genesys, and RingCentral contact center and unified communications platforms, Brightmetrics is committed to safeguarding our customers' data and ensuring the security of our platform. To underscore this commitment, we recently completed a rigorous SOC 2 Type 2 audit with A-lign, a renowned independent auditor specializing in assessing security, availability, processing integrity, confidentiality, and privacy controls.
Established by the American Institute of Certified Public Accountants (AICPA), SOC 2 reports hold global recognition and serve as a formal confirmation that a company's infrastructure, software, personnel, data, policies, procedures, and operations have undergone a thorough evaluation.
The SOC 2 (System and Organization Controls 2) audit is a comprehensive examination of a service organization's asset security, processing integrity, confidentiality, and privacy controls. It is a voluntary audit, but its importance is on the rise, particularly for businesses dealing with sensitive data and those collaborating with SaaS companies that store data in the cloud.
Brightmetrics decided to undergo a SOC 2 audit for several key reasons:
When a company achieves SOC 2 compliance, it signifies that they have implemented robust security and compliance controls to protect customer data from unauthorized access, use, disclosure, disruption, modification, or destruction. At Brightmetrics, SOC 2 compliance serves as a testament to our dedication to continuous improvement. We regularly review our security and compliance controls, making necessary adjustments to maintain SOC 2 standards.
Here are the specific benefits that SOC 2 compliance brings to Brightmetrics customers:
Our dedication to data security is unwavering. We regularly conduct internal assessments to mitigate potential security risks to our SaaS analytics and reporting platform and customer data.
Our current security measures include:
At Brightmetrics, data security isn't just a promise; it's a practice we continually uphold to protect your valuable data.
In our ongoing journey to bolster data security, SOC 2 compliance stands as a pivotal asset for both Brightmetrics and our customers. It serves as the cornerstone on which we build trust, enhance our security measures, and solidify our position as a premier SaaS analytics provider for UC and contact center systems.
As we continue forward, we remain resolute in our mission to offer you the highest level of security and compliance. Thank you for entrusting us with your data and for being a part of our journey towards a more secure digital landscape.