Surface business insights through analyzing and visualizing your customer engagements.
Find out for yourself with a 21-Day Free Trial to gain valuable perspectives from your phone system and customer engagement data.
What We Do
At Brightmetrics™, we enable your team to gain critical insights from your most common and valuable customer communication tools—your business phone system and contact center application. Brightmetrics pulls and organizes your telephone, and other multi-channel engagement data, into any configuration that you need. We’ll empower your team to drill down from summary reports or visualizations, showing high-level trends, into discrete calls or interactions so you can understand context, draw out better informed conclusions to help you make intelligent business decisions.
Analytics
The backbone of Brightmetrics business intelligence, Brightmetrics deep analytics provides unprecedented insight using data to help you make better business decisions.
Real Time
While Brightmetrics data is never more than one hour old, some situations call for more to-the-minute information. That’s where REAL TIME Analytics™ comes in.
More Than Just Reporting
Brightmetrics is much more than the average phone metrics reporting tool. We deliver intelligence analytics to facilitate better business decisions for your organization.
21-Day Free Trial Offer
It’s not like any other customer engagement analytics and dashboard tool you’ve ever used and we can prove it. We’re so sure that you’ll get business insights from the analytics only Brightmetrics can provide that we invite you to try it for free. We can have you up and running in just about 10 minutes- you have nothing to lose. Click the link below to get your free trial started now.
Don’t Just Take Our Word For It.
