May 21, 2025 | Case Studies
April 1, 2025 | Case Studies
Graham Hospital Optimizes Call Routing and Reduces IT Workload by 60% With Brightmetrics
Read Case Study »March 28, 2025 | Case Studies
How a Leading Biotech Company Reaches Over 95% CSAT With Data-Driven Insights
Read Case Study »February 28, 2025 | Case Studies
How a Town’s Service Provider Reduced Call Wrap-Up Times by Nearly 90% with Brightmetrics
Read Case Study »February 19, 2025 | Case Studies
Stevens Transport Optimizes Call Wait Times from 10 Minutes to 1 Minute with Brightmetrics
Read Case Study »February 4, 2025 | Case Studies
How a Community-Focused Healthcare Provider Used its Phone System Data to Reduce Abandoned Calls from 30% to 1% and Improve Patient Care
Read Case Study »December 11, 2024 | Case Studies
How a Top Pest Control Company Cut Voicemail by 87% and Elevated Customer Satisfaction
Read Case Study »November 4, 2024 | Case Studies
Brightmetrics Helps The City of Santa Rosa to Reduce Wait Times by 90% During a Major Crisis
Read Case Study »October 16, 2024 | Case Studies
How Brightmetrics Helped SCAN Health Plan Place the Right People in the Right Places for Better Outcomes
Read Case Study »October 16, 2024 | Case Studies
Brightmetrics Empowers Leading Steel Distributor with Advanced Reporting to Transform Operations and Boost Productivity
Read Case Study »October 16, 2024 | Case Studies
Lighthouse Works Achieves a 35% Drop in Abandon Rate Using Brightmetrics Real-Time Analytics
Read Case Study »May 26, 2024 | Case Studies