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November 11, 2024 | White Papers

Leveraging Real-Time Insights for Better Patient Outcomes in Healthcare Contact Centers
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November 11, 2024 | White Papers

Optimizing Healthcare Contact Center Workflows: A Data-Driven Approach to Patient Care
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Preventing Agent Turnover in Healthcare Contact Centers Through Data-Driven Insights
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November 4, 2024 | Case Studies

Brightmetrics Helps The City of Santa Rosa to Reduce Wait Times by 90% During a Major Crisis
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November 1, 2024 | Blog

How SCAN Health Plan is Using Brightmetrics to Drive Agent Performance
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October 23, 2024 | Blog

Brightmetrics Achieves HIPAA Compliance: Advancing Healthcare Contact Center Analytics
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October 18, 2024 | Press Releases

Brightmetrics Achieves HIPAA Compliance, Empowering Healthcare Contact Centers with Secure Analytics Solutions
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October 17, 2024 | Videos

Driving Operational Efficiency with Real-Time Analytics at Lighthouse Works
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Brightmetrics for RingCentral

October 16, 2024 | Datasheets

Brightmetrics for RingCentral: Transform Data into Actionable Insights
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Brightmetrics for Mitel

October 16, 2024 | Datasheets

Brightmetrics UC Analytics for Mitel MiVoice Business: Transform Data into Actionable Insights
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Brightmetrics for Mitel

October 16, 2024 | Datasheets

Brightmetrics for Mitel MiContact Center: Transform Data into Actionable Insights
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Brightmetrics for Genesys Cloud

October 16, 2024 | Datasheets

Brightmetrics for Genesys Cloud: Transform Data into Actionable Insights
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