April 1, 2025 | Case Studies
March 28, 2025 | Case Studies
How a Leading Biotech Company Reaches Over 95% CSAT With Data-Driven Insights
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March 12, 2025 | Blog
How Stevens Transport Transformed Driver Support with Real-Time Analytics
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February 28, 2025 | Case Studies
How a Town’s Service Provider Reduced Call Wrap-Up Times by Nearly 90% with Brightmetrics
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May 26, 2024 | Case Studies
From the Dugout to the Call Center: How the Cleveland Guardians Reduced Call Abandonment by 65%
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April 25, 2024 | Case Studies
Evolent Health Achieves 95% Call Answer Rate with Seamless Automated Brightmetrics Reporting
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